Once your return has been confirmed, we will be in touch with your DPD drop off label (this can take up to 3 working days).
Returns Terms & Conditions
By resalable condition we mean(1):
You have kept all the original packaging in good condition and the product can be resold
You have not damaged, marked or made the product dirty
All spare parts received in the original order are returned with the product
Where products are not in a resalable condition a deduction will be made from the refund to reflect the fact that it cannot be resold or needs to be checked and reboxed.
A return charge will be deducted from your refund for the following products(2):
MeacoCool MC Series Pro Portable Air Conditioner: a return charge of £50 will be deducted from your refund
Spare parts or filters: a return charge of £5 will be deducted from your refund
The delivery charge will not be refunded on returned items unless faulty. As we offer free next working day delivery, this only applies to customers who request Saturday, Sunday or Morning delivery.
If orders are returned outside of our returns period or if you don't have proof of purchase, we will be unable to process a refund.
We are only able to refund customers who purchased their product directly through www.meaco.com. If you purchased your product through one of our resellers, contact them directly and they will be able to help you further.
Unfortunately for health and safety reasons we are unable to offer refunds on HEPA, Charcoal or Calcium Carbonate filters if the bag surrounding the filter has been opened. This includes the following:
One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.