We have a subscription option available on our dehumidifier and humidifier filters which need to be changed regularly to keep your product working at its best. Where this is available you will see a "Subscribe & Save" option on the product page with the frequency options available. 

By adding this to your basket and checking out, you are agreeing to receive repeat deliveries based on the subscription frequency selected but this can be edited or cancelled at any time within your account. 

You can cancel your subscription by clicking "View details" in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

You can pause your subscription by clicking "View details" in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

You can skip a delivery in your subscription by clicking "View details" in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

If you need to amend your delivery details, you can do this in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

If you need to amend your payment details, you can do this in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

If your payment fails, we will attempt to charge again every 3 days until it's processed correctly or we have made a maximum of 5 attempts. After this, your subscription will be cancelled. 

If you need to amend your payment details, you can do this in the subscriptions section on your account page. If you don't yet have an account with us, please create an account using the same email address you purchased your subscription with and this will then be available for you to access.

If the product you have subscribed to is out of stock at the time a repeat order is placed, we will attempt to place the order again every 3 days until it's processed correctly or we have made a maximum of 5 attempts. After this, the order will be skipped, and your subscription will resume from the next delivery date, dependent on the frequency you selected. 

When you purchase a subscription you are agreeing to receive repeat deliveries based on the subscription frequency selected.

Your payment details will be stored securely, and you'll be charged for each of these deliveries at the time that order is processed. 

If your payment fails, we will attempt to charge again every 3 days until it's processed correctly or we have made a maximum of 5 attempts. After this, your subscription will be cancelled. 

If you wish to cancel or change your subscription, you can do so at any time by clicking “Manage your subscription” in your order confirmation email or within the subscriptions section on your account page.

If the product you have subscribed to is out of stock at the time a repeat order is placed, we will attempt to place the order again every 3 days until it's processed correctly or we have made a maximum of 5 attempts. After this, the order will be skipped, and your subscription will resume from the next delivery dependent on the frequency you selected. 

Our standard returns policy applies for any items purchased on a subscription.