Pre-orders are run on select products at certain times. These allow you to purchase the product ahead of the stock launching on the website for general purchase. 

Products available for pre-order will show a "Pre-order now" button in place of the "Add to bag" button on the product page. By clicking this, you can add the product to your basket and checkout as usual. 

At the time of purchase we will give you an estimated delivery date for your product which we will aim to stick to as close as possible, however, please note this is not an exact date and may be subject to change due to reasons beyond our control. 

We will notify you once your product has left our warehouse and DPD will then also be in touch with delivery information. If this isn’t convenient, you can use the options provided by DPD to amend your delivery.

If you have ordered a product on pre-order, your warranty will start from the day of delivery. 

If you wish to return a product purchased via pre-order after you have received it, you have 14 days from the day of delivery to raise your return in line with our usual returns policy. Full details of this can be found on our returns page. 

If you wish to cancel a pre-order before it is delivered, please contact our customer service team and they will be able to organise this for you.