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We’re not just shaping better air, we’re shaping better lives. That’s why we put just as much care into our workplace as we do into our products – creating an environment where your work has real impact, and your wellbeing and personal life is always valued.

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Hybrid • Guildford

Email and CRM specialist | Marketing

If you're interested in this role, please email your CV, a cover letter and an example of your work to careers@meaco.com

Overview

We are a fast-growing air treatment company seeking an Email and CRM Specialist to join our team of 30. The ideal candidate will have 3+ years’ experience working in email marketing or CRM. The role focuses on planning, implementing, and optimising our email marketing and CRM activities across the UK and Germany, driving engagement and conversions through data-driven strategies. This position suits someone who thrives in a small, collaborative team environment, has strong attention to detail, and is eager to implement impactful changes within a fast-growing eCommerce business.

Responsibilities

In this role, you’ll work closely with the Brand Director to:

Develop and execute email marketing campaigns, ensuring high deliverability, engagement, and ROI.
Oversee the CRM system, ensuring accurate segmentation, personalisation, and automation.
Analyse and report on email and CRM performance, providing actionable insights for optimisation.
Implement strategies for customer retention and loyalty through email and CRM initiatives.
Create and maintain automated workflows and nurture campaigns.
Collaborate with marketing team colleagues on SEO and affiliate projects where needed.
Coordinate with the Brand Director to ensure email copy aligns with the brand tone and messaging.

About you

We’re looking for a confident professional who:

Has a proven track record in email marketing and CRM management, preferably within an eCommerce setting.
Is highly detail-oriented, with strong organisational and project management skills.
Can work independently and proactively while also collaborating effectively in a small team.
Demonstrates strong communication skills to liaise with internal and external stakeholders.
Thrives under pressure, managing multiple campaigns and deadlines efficiently.

Experience

3+ years in email marketing or CRM roles
Hands-on experience Klaviyo and Mailchimp

Perks

20 days of holiday plus 8 bank holidays annually
An extra day off for your birthday
Two additional holiday days between Christmas and New Year
One paid volunteering day
Flexible hours
Monthly team socials (UK office)
Pension – standard government Nest scheme

Meaco moments

Where passion meets purpose – on and off the clock.