Shopping online can be quick and easy, but sometimes the customer experience doesn’t meet expectations. Before making a purchase a customer needs confidence that the vendor will deliver the goods in the specified time frame, that the product itself will do the job as described, and that in the event of an issue the vendor will resolve the matter in a timely and satisfactory fashion.
This is where credible and authentic online e-commerce Trust brand websites can help online shoppers.
In 2013, we decided to partner with Trusted Shops, the leading European e-commerce online trust brand. We felt it was very important for our online customers to be able to find out exactly what the latest Meaco customers genuinely thought about our service and our products. Trusted shops carried out an audit of a wide range of our service elements, such as how easy it is for customers to reach us, how we protect and respect customer data, our payment, ordering and delivery processes, plus our warranty and product guarantees. Meaco was subsequently certified by Trusted Shops in March 2013 and champions an overall “Excellent” rating of 4.87 out of 5 from over 800 reviews. In the last year alone Meaco has received 397 five-star reviews.
We love nothing more than making products that people truly have a great experience in using so to see these reviews brings us a great deal of pleasure.
This positive feedback is a reflection of the consistent hard work of our service team, the quality of our products and having good systems and processes in place. We strive to treat our customers with the same level of service we would expect as consumers.
Have a browse of our Trusted Shops page to see why so many people are recommending Meaco as a trustworthy retailer: